Qualities of Housekeeping Staff in Hotel

By: Olivia Anderson

The housekeeping staff is the backbone of any hotel. Without a great housekeeping team, guests would quickly notice the dirt and dust accumulating in the corners, the stains on the carpets, and the lack of cleanliness in their rooms. That is why it is so important to hire cleaning services in Brampton for this position. In this blog post, we will discuss some of the qualities that make a great housekeeping staff member and also the types of housekeeping services.

Types of housekeeping services

There are many types of housekeeping services that you can choose from. When deciding which one is right for you, it is important to consider your needs and budget. Here are some of the most common types of housekeeping services:

Residential cleaning services

The most common type of residential cleaning service is the maid service. Maid services typically include general cleaning tasks such as vacuuming, dusting, mopping, and bathroom cleaning. Some maid services also offer laundry and ironing services. Homeowners can choose to have a maid service visit their home once a week, bi-weekly, or monthly.

Move-in or move-out cleaning

This type of cleaning is usually more involved than your typical weekly cleaning. When you move into a new home, you want to start with a clean slate. The same goes for when you move out of a home – you want to leave it in the same condition (or better) than when you moved in. This includes deep cleaning all surfaces, inside cabinets, drawers, and appliances; cleaning windows, and oftentimes shampooing carpets.

Carpet Cleaning

Carpet cleaning is one of the most common types of housekeeping services. Carpets can be difficult to clean on your own, so it’s best to hire a professional carpet cleaner. Carpet cleaners will have the necessary equipment and knowledge to clean your carpets quickly and effectively.

Window Cleaning

Windows can be difficult to clean on your own, so it’s best to hire a professional window cleaner. Window cleaners will have the necessary equipment and knowledge to clean your windows quickly and effectively.

Furniture Cleaning

Furniture cleaning is one of the most common types of housekeeping services. This involves dusting, vacuuming, and polishing all of the furniture in a room. It is important to do furniture cleaning to remove any dirt, dust, or pollen that could trigger allergies or other respiratory problems. 

Floor Cleaning

This includes sweeping, mopping, and vacuuming all of the floors in a home. Floor cleaning is important to remove any dirt, dust, or pollen that could trigger allergies or other respiratory problems. 

Qualities to look for when hiring housekeeping staff

One of the most important aspects of running a hotel is maintaining cleanliness and order. Housekeeping staff plays a crucial role in this, and it is important to hire individuals with the right qualities to get the job done well. Here are some qualities to look for when hiring housekeeping staff for your hotel:


Housekeeping staff needs to be able to show up on time and ready to work each shift. They also need to be able to complete their tasks in a timely and efficient manner.

Attention to detail

The housekeeping staff needs to pay close attention to detail in order to ensure that all areas of the hotel are clean and free of debris.

Physical stamina

Cleaning a hotel can be physically demanding, and the housekeeping staff needs to have the physical stamina to be able to keep up with the demands of the job.

Interpersonal skills

Housekeeping staff will often interact with guests, and it is important that they have good interpersonal skills in order to provide a positive experience for guests.


Housekeeping staff needs to be dedicated to their job in order to ensure that the hotel is clean at all times.


Housekeeping staff needs to be flexible in order to be able to adapt to changes in the hotel environment.


Housekeeping staff needs to maintain a professional attitude at all times while on the job.

By keeping these qualities in mind, you can be sure that you hire the best possible housekeeping staff for your hotel. With the right team in place, you can maintain a clean and orderly hotel that provides a positive experience for guests.

Challenges while hiring housekeeping staff

The challenges while hiring the housekeeping staff are many. The first challenge is to find individuals with the required skillset and experience. 

The second challenge is to ensure that they have the required qualifications and certifications.

Lastly, it is important to ensure that they are physically fit and capable of performing the duties of a housekeeper

How to train housekeeping staff

When it comes to training your housekeeping staff, there are a few key things to keep in mind. First and foremost, you want to make sure that your employees are comfortable with the material. If they’re not, they’re not going to be able to properly execute what you’re teaching them.

Secondly, you need to be clear and concise in your instructions. You don’t want to leave anything up for interpretation, as that can lead to mistakes being made.

Finally, you want to make sure that you’re providing adequate feedback throughout the training process. This will help your employees learn and grow, and it will also give you a chance to correct any errors that they may be making. 

With these things in mind, you should be able to train your housekeeper in Brampton effectively and efficiently. Just remember to be patient, clear, and concise, and you’ll be just fine.

Skills required for the housekeeping staff

As a housekeeping staff member, you will be responsible for cleaning and maintaining the appearance of the hotel rooms. You will need to be able to work quickly and efficiently in order to meet the demands of the guests. In addition, you will need to be able to communicate effectively with the guests in order to provide them with the best possible experience. Some of the specific skills that you will need to possess include:

  • The ability to lift and carry heavy objects
  • The ability to stand for long periods of time
  • The ability to use cleaning chemicals safely
  • The ability to work in a fast-paced environmental
  • The ability to follow instructions accurately
  • The ability to pay attention to detail

Tips for dealing with difficult or challenging employees

If you are a manager or supervisor, there are a few things you can do to deal with difficult or challenging employees. First, try to understand the root cause of the problem. Is the employee feels overwhelmed or undervalued? Are they having difficulty with a particular task? Once you identify the issue, you can work with the employee to find a solution.

Another important tip is to always communicate clearly and calmly. This will help diffuse any potential conflict. Finally, remember that everyone has bad days. If an employee is having a tough day, try to be understanding and offer some grace.


The qualities of housekeeping staff in hotels are important for the success of the business. They need to be professional, efficient and have good customer service skills. With these qualities, they can help to create a positive image for the hotel and keep guests coming back. Do you agree with our list? Let us know in the comments below! Thank you for reading and we hope this was helpful.

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